weston park cancer support charity

Privacy and Data Protection for the Website

Weston Park Cancer Information and Support Centre (CSC) will protect your personal information and will not share it with other people unless you give your consent.

CSC is committed to protecting and respecting your privacy, and aims to be clear and open about how your data is used. We will not share your personal information with other people unless you give your consent.

This policy explains what data – personal and anonymous – we collect from you and how we use it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is the Centre Manager.

Information we may collect from you:

  • Information which we will use on a Client Record Form.  This includes information provided at the time of requesting to use one of our services.
  • Material that you post or contribute to our site or media (e.g. in comments on Facebook, Twitter or other social media).
  • If you contact us, we may keep a record of that correspondence.
  • Details of your visits to our website, including which pages you visit and what you do. This is to enhance your experience of the website.

Cookies

What are cookies?

A cookie is a small file which is placed on your computer by a site when you visit it. Basic cookies contain the site name and a unique user ID. The next time you visit that site, your browser checks to see if it has a cookie for it and sends the information contained in that cookie back to the site. The site then ‘knows’ that you have been there before, and can, for example, tailor your experience of the site.

Non-essential cookies

Google Analytics cookies help us to improve your experience of our site but are not essential to its basic functioning. We use these cookies to collect non-personal information about your computer, including, where available, your IP address, operating system and browser type, language and Country, for system administration purposes and to measure our effectiveness. They also enable us to estimate our audience size and usage patterns. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

We use also cookies to help us deliver a better and more personalised service. They allow us to:

  • store information about your preferences, enabling us to customise our site according to your individual interests
  • speed up your searches
  • recognise you when you return to our site

Third party cookies

Facebook and Twitter are examples of ‘third party’ cookies on our site. If you click a function on our website that is associated with these parties (eg to share or tweet a piece of information), they will place cookies on your computer. We do not take responsibility for these cookies, as to make use of these functions you will have already accepted the terms and conditions of use with the relevant party.

We embed videos on our site using YouTube, which sets cookies on your computer once you click on the video player. As you do not have to sign up to YouTube first in order to play these videos, you will not have accepted their terms and conditions. We do not take responsibility for these cookies; to find out more please visit https://www.youtube.com/static?gl=GB&template=terms

Can I refuse cookies?

Yes. You can use a setting on your browser which allows you to refuse to accept cookies. However, if you select this setting it may not work smoothly.

Different browsers have different instructions for managing cookies and you may also be able to accept certain cookies and not others. For example, you may be able to refuse third party cookies.

Where we store your personal data

All information you provide to us is stored on our secure servers.

Disclosure of your information

We may disclose your personal information to third parties if:

  • CSC is acquired by a third party, in which case personal data held by it about its clients will be one of the transferred assets.
  • We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of sale and supply and other agreements; or to protect the rights, property, or safety of CSC, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Contact

Please send any questions, comments and requests about this privacy policy to admin@cancersupportcentre.co.uk

Disclaimer

Our site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

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